Customer Engagement Applications Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Company Overview

Calling adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

• Provide support during H2H collaborations. beta projects. and gap analysis.
• Contribute to wafer test plan development for engagement projects with division
• Execute detailed customer wafer characterization with minimal supervision;
• Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution:
• Document technical solutions and create best known methods (BKMs) on supported products:
• Lead preparation and demonstration of products to the customer base:
• Provide advanced operational training to customers

Qualifications:

• Optics, Optical engineering, Physics, Applied Physics or Microelectronics background, MS/BS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications
• Proficient in computer applications for data presentation and analysis:
• Ability to effectively convey ideas through oral and written communications.
• Proficient in the English language.
• Ability to multitask in a constantly changing work environment:
• Responsible working attitude and should be a team player;
• Good working knowledge (implies understanding as well as the ability to apply theories and concepts in variant of circumstances) of customer processing knowledge;
• Ability to diagnose and resolve basic customer issues;
• Strong communication skills especially technical writing skills,
• IC Fab process development experience is a plus
• Knowledge in  defect detection. metrology, process control and yield management is a plus.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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