Account Manager(SKH Depo)

The impact you’ll make

As an Account Manager at Lam, you are essential to fostering lasting relationships with our valued customers. Engaging directly with customers, you'll proactively address their needs, arrange strategic meetings, and support them with a range of Lam’s wafer fabrication equipment products and services. Your dynamic approach ensures the success of our partnerships and contributes to Lam's position as an industry leader.

What you’ll do

Business Management

• Manage Book/Ship/Revenue commitment
• Develop SPS (Single Page Strategy) to achieve business objectives and align strategies with AT EPG/DPG sales and CSBG BD
• Review H/W configuration between core & target to decide upgrade configuration
• Align Upgrade/Reliant configuration with customer, make quote with POA (Plan Option Architecture) & NSR (Non-Standard Request) and proceed slot
• Negotiate price as well as T&C for CSBG products
• Manage delivery of CSBG products and escalate to mitigate business or customer’s risk if required
• Follow up PO (Purchasing Order) and clean all booking procedure with CBC (Clean Booking Checklist)
• Build up and maintain good business partnership with customer

Who we’re looking for

• Minimum of 6 years of related experience with a Bachelor’s degree in Engineering, Business or field process and service experience
• Strong communications, organizational and negotiation skills
• Good understanding of Etch or Depo products
• Customer relationship management skill and analytical skill
• Fluent in English (written & verbal) and presentation skill
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The group you’ll be a part of

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. 

Preferred qualifications

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.