Software Training & Documentation Specialist (m/f/d)

• Create, maintain, and continuously improve documentation for software tools to support user adoption and knowledge transfer.
• Develop engaging learning materials, including user guides, presentations, e-learning content, and instructional videos.
• Deliver and facilitate instructor-led training sessions, workshops, and hands-on learning activities in both onsite and virtual environments.
• Identify training needs and translate them into structured learning concepts and training programs.
• Ensure learning content and documentation remain accurate, current, and aligned with software functionality and business processes.
• Promote user adoption through effective communication, training, and ongoing user support.
• Assess user feedback and training effectiveness to continuously improve learning content and delivery methods.

Requirements (must)

• Experience in creating technical documentation, user guides, and training materials.
• Proficiency in Microsoft Office (PowerPoint, Word, Excel) for documentation and training development.
• Excellent written and verbal communication skills in English.
• Ability to explain technical topics in a clear and user-friendly manner.
• Experience delivering instructor-led training sessions for different audiences.
• Strong presentation and facilitation skills for both in-person and virtual training environments.
• Ability to work independently and manage multiple documentation and training activities simultaneously.
   

Requirements (nice to have)

• Experience with Synthesia or comparable AI-based content creation tools.
• Experience in creating digital learning content, videos, and e-learning modules.
• Experience conducting virtual training sessions using collaboration platforms such as Microsoft Teams.
• Knowledge of adult learning principles and instructional design methodologies.
• Experience with Learning Management Systems (LMS).
• German language skills.