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Product Support Engineer 4

Lam Research · Taichung, Taichung City, TW

Regional Product Support Engineer providing technical support for complex electro-mechanical equipment, computer systems, and networked systems. Acts as technical mentor and escalation support for field engineers and technicians in the customer support business group.

Requirements

Experience: 3+ years

Education: PHD

Required

Basic technical troubleshootingData integrationElectrical schematics reading and interpretationExcelMechanical schematics reading and interpretationNatural Language Processing (NLP)On-site customer supportPower PointRemote support sessionsRoot-Cause Analysis

Preferred

ControlWORKSICCKESCOSCBATool Platform SW Package

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