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Technical Support Engineering Lead

Advantest · San Jose, California, United States

Global Support Expert Center engineer responsible for new product introduction and implementation of SSD Multi-Protocol Tester, providing technical support, developing service strategies, and ensuring product supportability across worldwide field service operations.

Requirements

Experience: 8+ years

Required

Basic technical troubleshootingCorrective actionsCustomer communication and interpersonal skillsInterpersonal skillsMechanical EngineeringProduct lifecycle managementProject and Program ManagementRoot-Cause AnalysisSSD Multi-Protocol TesterSystems EngineeringTechnical CommunicationTest documentation

Preferred

MPT3000

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