IT Desktop Support Manager (Teradyne, North Reading)

Teradyne · North Reading, MA, US

IT Desktop Support Manager leading desktop support operations across the Americas while modernizing end-user services through automation, analytics, and AI-powered tools.

Requirements

Experience: 5+ years

Education: BACHELOR

Required

Active DirectoryAuthentication systemsDesktop support operations leadershipEndpoint management toolsEndpoint security controlsMicrosoft TeamsSoftware Product SupportWindows

Preferred

AI certificationsAI-enabled platforms such as Microsoft CopilotAI-powered ITSM toolsCloud certificationsCompTIA CySA+Data analytics certificationsInformation Security CertificationsITAR-regulated environmentsITILJIRAMicrosoftServiceNow

IT Desktop Support Manager (Teradyne, North Reading)

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