Technical Support Representative: Teradyne Robotics(UR & MiR: Philippines: Cebu)

Teradyne · Basak, Lapu-Lapu City, PH

Technical Support Representative providing first-level hardware and software support for Universal Robots (UR) cobots and Mobile Industrial Robots (MiR), managing customer cases and escalations while maintaining technical proficiency across product lines.

Requirements

Experience: 1+ years

Education: BACHELOR

Required

English proficiency (writing, speaking, reading)Interpersonal skillsMicrosoft Office (PowerPoint, Excel, Word, Outlook)Problem-solvingSoftware Product Support

Preferred

Automated guided vehicles (AGVs)AWSCollaborative robots (cobots)Control systemsJapanese fluencyKorean language proficiencyMandarin Chinese fluencyMustangNetworking fundamentals (TCP/IP, DNS, load balancing)PLC based controls systemsSensors

Technical Support Representative: Teradyne Robotics(UR & MiR: Philippines: Cebu)

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