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Snr Global Product Support Engineer II

ASM International · China > Shanghai

Customer support and escalation management role for semiconductor equipment, managing technical issues, system performance improvements, and customer relationships at ASM.

Requirements

Education: BACHELOR

Required

8D report writingCustomer escalation handlingData integrationHardware-Software IntegrationRoot-Cause AnalysisSemiconductor capital equipment design

Preferred

CIP supportCross-functional Team LeadershipFCO and Retrofit ManagementNon-Conformance ManagementNPI supportWarranty ManagementWeibull Analysis

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