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Senior Engineer II, Total Product Support (PEALD)

ASM International · Japan > Tokyo (Tama-shi)

Customer support and escalation management role for semiconductor equipment, involving technical issue resolution, tool performance improvement, and customer interface at global sites.

Requirements

Education: BACHELOR

Required

Customer escalation handlingData integrationEnglish LanguageHardware interface integrationHardware-Software IntegrationRoot-Cause AnalysisSemiconductor capital equipment design

Preferred

8D report writingCross-functional Team LeadershipMechanical EngineeringSoftware Product SupportWeibull Analysis

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