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Manager, Field Service

ASM International · Taiwan > Taichung

Lead service business performance at a key customer site in semiconductor/advanced equipment industry, driving customer satisfaction, operational excellence, and business results. Own customer relationships, develop service strategies, and lead a high-performing team while serving as technical expert for critical escalations.

Requirements

Experience: 10+ years

Required

Electrical EngineeringEnglish LanguageLeadershipMechanical EngineeringSystem integration (hardware, software, controls, and process technologies)

Preferred

Analytical and troubleshooting skillsEscalation managementProduct Change Management (PCM)Stakeholder ManagementTeam hiring, coaching, and development

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