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Senior Manager, Technical Product Support Engineering

Onto Innovation · Wilmington-MA (Jonspin)

Senior Manager of Technical Product Support leading global technical support strategy for advanced packaging capital equipment supporting lithography and panel inspection applications, ensuring tool availability, customer satisfaction, and product reliability.

Requirements

Experience: 15+ years

Education: BACHELOR

Required

Advanced packaging technology experienceCorrective and Preventive Action (CAPA)LithographyMetrologyMulti-region technical team leadershipRoot-Cause AnalysisSemiconductor capital equipment design and development

Preferred

FOAK (First of A Kind) tool supportIDM customer experienceOSAT customer experiencepanel-level manufacturingpredictive maintenance

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