Customer Support Engineer

KLA · Higashi-Hiroshima, Japan

Customer Support Engineer for FMD tool providing field service support, troubleshooting, and repair of complex semiconductor manufacturing equipment at customer sites globally.

Requirements

Experience: 0+ years

Education: BACHELOR

Required

Analytical and troubleshooting skillsCleanroom operationsCustomer EngagementEnglish proficiency (writing, speaking, reading)Interpersonal CommunicationJapanese (JLPT N1)Problem-solvingProblem-solving in software, electronics, optics, mechanical, electro-mechanical and electro-optical systemsSoftware Product SupportWorking under pressure to meet deadlines

Preferred

Aircraft Mechanic experienceHands-on approach and passion for learningLinuxPharmaceutical industry experienceSemiconductor Industry experienceSoftware management skillsStrategic sourcing experience in Defense

Customer Support Engineer

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