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Customer Support Engineer

KLA · Higashi-Hiroshima, Japan

Customer Support Engineer supporting LBBP tool, responsible for troubleshooting, diagnosing, and repairing highly complex capital equipment at customer sites in semiconductor manufacturing.

Requirements

Experience: 0+ years

Education: BACHELOR

Required

Analytical and troubleshooting skillsCleanroom environment experienceEnglish proficiency (writing, speaking, reading)Interpersonal CommunicationJapanese (JLPT N1)Problem-solving in software, electronics, optics, mechanical, electro-mechanical and electro-optical systemsService, maintenance, and troubleshootingSoftware Product SupportWorking under pressure to meet deadlines

Preferred

Aircraft Mechanic experienceLinuxPharmaceutical industry experienceSemiconductor Industry experienceSoftware DesignStrategic sourcing experience in Defense

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