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Customer Support Engineer

KLA · Hillsboro, OR

Customer Support Engineer responsible for troubleshooting, diagnosing, and repairing complex semiconductor capital equipment at customer sites. Role involves both board-level and system-level repairs (~50/50 split) with 50%+ time spent at customer facilities.

Requirements

Experience: 0+ years

Education: BACHELOR

Required

ATS systemsCertification Level 3Component-level troubleshootingLinuxMicrosoft Office (Outlook, Excel, Word)NetworkingOperating system conceptsSemiconductor Process EngineeringSystems level repair

Preferred

Analytical and troubleshooting skillsBasic automation functionalityComputer theory knowledgeElectromechanical subsystemsInterpersonal skillsMechanical EngineeringOptical and metrology systemsOptical modeling and simulationPreventative and corrective maintenanceProblem Solving and TroubleshootingTroubleshooting of Electrical Components

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