Customer Engagement Application Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

We are looking for self-driven talent who having positive attitude, willingness to learn new technologies, and openness to challenges even facing pressure. The main focus of application engineer job duties and required skills listed as below:

• Responsible for providing technical applications support for the development and implementation of KLA wafer metrology or inspection products in customer fabrication facilities. Good communication and leadership ability to collaborate with customers is required.
• Be responsible for acceptance test, customers training, recipe setup, project execution, and related pre-sales activities.
• Assists sales staff in assessing potential application of company products to meet customer needs.
• Provides follow-up support in disseminating technical information on specific applications.
• Ability to manage and resolve challenging situations while aligning with multiple stakeholder.
• Be able to generate technical report to deliver clear and correct message to customers.
• Strong communication and leadership skills.
• Experience or knowledge of semiconductor manufacturing processes is preferred.
• Positive attitude, willingness to learn new technologies, and openness to challenges
• Fluent in both Mandarin and English.
• Proficiency in Microsoft Office applications, especially Excel and PowerPoint.
• Traveling to customer sites is required.

Minimum Qualifications

Master's Level Degree in Material Science, Chemical, Electrical, Electro-optical, or other semiconductor related Dept. New college graduate or at least 2 years of experience in a related technical field is preferred

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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