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Customer Support Engineer

KLA · Shanghai, China

Customer Support Engineer responsible for troubleshooting, diagnosing, and repairing highly complex semiconductor manufacturing capital equipment at customer sites, with emphasis on system-level problem solving and customer service.

Requirements

Experience: 1+ years

Education: BACHELOR

Required

Analytical and troubleshooting skillsBasic mechanical aptitudeCertification Level 3Computer theory knowledgeInterpersonal skillsIT and electronics dual skill setKnowledge of optics and lasersOperating system conceptsProblem Solving and Troubleshooting

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