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Technical Support Engineer

KLA · Tainan City, Taiwan

Semiconductor services engineer role with KLA Services organization supporting wafer inspection systems, requiring hands-on hardware/software integration experience and customer-facing technical support capabilities.

Requirements

Experience: 2+ years

Education: MASTER

Required

Customer escalation handlingDifficult customer situation resolutionExcelHardware-Software IntegrationHardware/software integration, testing and troubleshooting of semiconductor wafer inspections/metrology systemsInterpersonal CommunicationInterpersonal skillsMicrosoft Office (Outlook, Excel, Word)PowerPointSystem-level problem diagnosis

Preferred

Computer theory knowledgeKLA OMD Division product knowledgeLog AnalysisMechanical EngineeringNetwork/Server administrationOptical modeling and simulationSystem parametric diagnostic data analysis

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