Technical Support Manager (Central Technical Function)

KLA · Phoenix, AZ

Lead global operational health of semiconductor capital equipment service domains, managing escalation governance, technical support engineering teams, and supplier relationships across U.S., Europe, and Asia regions.

Requirements

Experience: 6+ years

Education: BACHELOR

Required

L1-L4 escalation model managementMulti-region technical team leadershipSemiconductor capital equipment design and developmentTechnical CommunicationTechnical team hiring and certification

Preferred

AI-assisted troubleshootingAllegroAsanaAsyst BrooksCPG handlersEnglish LanguageKawasakiKoreanLoadportsPower BIProduct lifecycle managementRorzeServer productsSnowflakeTDKWRA

Technical Support Manager (Central Technical Function)

Your Career Score