Product Install Engineer (m/f/d)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Do you want to work on some of the most complex and cutting-edge technologies in a dynamic, global environment with strong career growth opportunities? If so, KLA is looking for talented Product Install Engineer (m/f/d) to join our European installation team. You’ll play a key role in ensuring our advanced systems are installed and operating to the highest standards at customer sites across the region.

Your Impact

As a Product Install Engineer, you’ll be at the forefront of deploying KLA’s PVD, Etch and CVD tools. You’ll collaborate with multicultural teams and travel to some of the most advanced semiconductor fabs in the world. Your work ensures that our tools are installed correctly, validated thoroughly, and ready to deliver value to our customers. In addition to technical expertise, you must be confident in communicating directly with customers, understanding their needs, and ensuring their satisfaction throughout the process. You will be required to follow and work according to documented best known method, and you will have to document the work you perform. The position is based in Germany with travel primarily within Europe.

Key Responsibilities

•  Customer Engagement & Planning

• Conduct pre-installation meetings to understand and document customer-specific requirements.
• Develop action plans to meet unique customer needs and validate deliverables.
   

•  Tool Installation & Integration

Perform full system installations to meet KLA specifications, including:

• Physical install and connection
• Precision alignment and calibration
• Wafer handler robot setup and teaching
• System-level calibrations and performance testing
• Applications verification and product wafer validation
   

•  Problem Solving & Issue Resolution

• Troubleshoot complex system issues using data analysis, abstract thinking, and structured problem-solving methodologies.
• Manage critical issues across multiple customer sites and regions.
   

•  Customer Validation & Satisfaction

• Lead post-installation meetings to verify tool performance and ensure customer satisfaction.
• Conduct application testing to confirm operational quality.
• Maintain strong communication through regular updates and escalation meetings.
   

• Training & Knowledge Sharing

• Deliver training on new product installations to global customer support teams.

Minimum Qualifications

•  Education & Experience

• Degree in Mechanical, Electrical, Electronic Engineering, or a related discipline. Alternatively, a completed technical qualification (e.g., Ausbildung, Techniker, or Meister) combined with relevant professional experience.
• Proven experience in a hands-on Engineering role with Electrical and Mechanical experience 
   

• Technical Skills

• Familiarity with pneumatics, mechanics, electronics, radio frequency technology, metrology, and laser technologies is desirable.
• Strong analytical and troubleshooting skills across software, electronic, optical, and mechanical systems.
• Proficiency in computer systems and operating environments (e.g., MS Windows).
   

• Soft Skills

• Excellent interpersonal and communication skills.
• Ability to work under pressure and meet project deadlines.
• Adaptable & flexible
• Willingness and availability to travel within the UK and Europe (approx. 70%). Occasional international travel maybe required.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.