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SWIFT Technical Support Manager

KLA · Hsinchu, Taiwan

Tech Support Supervisor leading a regional team of Technical Support Engineers to deliver high-quality technical support for advanced semiconductor inspection and metrology tools, with responsibilities in escalation management, team leadership, and continuous improvement.

Requirements

Experience: 5+ years

Education: BACHELOR

Required

7-Step Problem Solving8D Problem SolvingCross-functional Team LeadershipCustomer EngagementElectrical & electromechanical concepts and applicationsOptical modeling and simulationProblem-solvingProject and Program ManagementRoot cause mechanism development and validation

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